Travel Assistant (G-5)

UNMOGIP seeks a dedicated Travel Assistant (G-5) to provide comprehensive travel administration, protocol coordination, and visa processing support. In this full-time role based in Islamabad, you'll manage travel requests, coordinate diplomatic protocols, arrange visas, and provide essential administrative support to military observers and international staff. This position offers excellent opportunity to work with the United Nations system supporting critical peace observation operations.

About United Nations Military Observer Group in India and Pakistan (UNMOGIP)

The United Nations Military Observer Group in India and Pakistan (UNMOGIP) is a UN peacekeeping mission established to supervise the ceasefire between India and Pakistan. Operating from its Islamabad office, UNMOGIP consists of military observers and administrative staff dedicated to maintaining peace and facilitating dialogue between the parties. The organization requires professional administrative support to ensure smooth operations of its travel, protocol, and HR functions serving military observers, international staff, and high-ranking official visitors.

Key Responsibilities

• • Create and process Travel Requests, Shipment Requests and Expense Reports in Umoja/SAP for Mission personnel
• • Provide guidance on UN travel rules, policies and procedures for official travel and shipment of personal effects
• • Prepare documentation and obtain NOCs from MoFA for staff, UNMOs, delegations and high-ranking officials visiting Pakistan
• • Draft visa letters and correspondence to Pakistani ministries, embassies, MoFA, Ministry of Interior, and Indian High Commission
• • Execute airport protocol duties for arrival, departure, visitation and repatriation of international staff and official visitors
• • Coordinate transport arrangements and hotel/guest house accommodations for visiting dignitaries and staff
• • Assist in coordinating documentation for Diplomatic and Non-Diplomatic ID card applications for UNMOs and staff
• • Arrange and process Pakistani and Indian visa applications and extensions for international staff and Military Observers
• • Follow up on passport endorsements and coordinate visa stamping processes
• • Maintain visa dashboard and ensure accurate reporting through CPAS platform
• • Deliver induction training on travel and shipment procedures for newly deployed personnel
• • Prepare and maintain files for passport details, IDs, visas and travel authorizations
• • Prepare documentation for exemption certificates for household items and official vehicles
• • Review vendor invoices and documentation for official travel expenses before forwarding to Finance

Requirements

• ✓ Minimum 5 years of progressively responsible work experience in travel administration, protocol coordination or related administrative functions (3 years if holding first-level university degree)
• ✓ Proficiency in Microsoft Office tools including MS Word and MS Excel
• ✓ Fluency in English at UN Level II (reading, writing, listening, speaking)
• ✓ Strong knowledge of UN travel policies, procedures and regulations
• ✓ Experience with Enterprise Resource Planning (ERP) tools such as SAP or Umoja (desirable)
• ✓ Experience within UN Common System or comparable international organizations (desirable)
• ✓ Ability to apply sound judgment in administrative and protocol functions
• ✓ Must be authorized to work in Pakistan

Skills & Expertise

What We Offer

• ✓ Competitive UN General Service (G-5) compensation package
• ✓ Comprehensive health and life insurance coverage
• ✓ Professional development and UN training opportunities
• ✓ Exposure to international diplomacy and peace operations
• ✓ Work within prestigious UN system
• ✓ Opportunity to support critical peace observation mission
• ✓ Stable employment with UN Secretariat

Qualifications

• • Professionalism: Knowledge of official travel processing requirements and UN travel policies; ability to perform administrative functions with sound judgment; demonstrates professional competence; conscientious and efficient in meeting commitments and deadlines; motivated by professional concerns; remains calm under stress; incorporates gender perspectives in work
• • Communication: Speaks and writes clearly; listens effectively; interprets messages correctly; asks clarifying questions; tailors language to audience; demonstrates openness in sharing information
• • Accountability: Takes ownership of responsibilities; delivers outputs within prescribed time, cost and quality standards; operates in compliance with organizational regulations; takes personal responsibility for shortcomings
• • Client Orientation: Considers service recipients as clients; seeks to understand client perspective; establishes productive partnerships; identifies client needs; anticipates problems; monitors developments; keeps clients informed

Guidelines & Requirements

• • Position subject to local recruitment pursuant to staff rule 4.4 of UN Staff Rules
• • Applicants must be authorized to work for the United Nations in Islamabad
• • Eligible applicants selected from outside duty station responsible for relocation expenses
• • Staff members under local recruitment not eligible for international recruitment allowances
• • UN provides equal opportunity regardless of gender, nationality or disability status
• • Qualified female candidates strongly encouraged to apply
• • All applications treated with fair and transparent manner
• • Paramount consideration: highest standards of efficiency, competence and integrity per UN Charter Article 101
• • Candidates disqualified if involved in human rights violations, sexual exploitation/abuse/harassment
• • No restrictions on gender or any protected characteristic participation
• • UN Secretariat is non-smoking environment
• • Reasonable accommodation provided to applicants with disabilities upon request

Focus Areas

• • UN Travel Policies and Procedures
• • Passport and Visa Processing
• • Diplomatic Protocol Coordination
• • SAP/Umoja ERP Systems
• • Microsoft Office Applications
• • Administrative Documentation
• • Travel Regulations and Compliance
• • International Staff Support