IT Assistant - Nysonian (Islamabad, Night Shift)

Company Overview

Nysonian builds the next generation of global lifestyle brands—brands that inspire how people travel, move, and live. The company creates not just products, but experiences that empower people worldwide. With over $150M in revenue, more than 300 teammates across 6 countries, and a global customer base exceeding 1.3M, Nysonian is actively shaping the market. Its fast-growing portfolio includes:

• NOBL Travel: Redefining modern travel with a focus on design, durability, and performance.
• FLO Pilates: Bringing Pilates into homes and wardrobes globally.

Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership.

Job Summary

• Organization: Nysonian
• Position Title: IT Assistant
• Location: Islamabad, Pakistan (On-site / Remote cross-functional support)
• Employment Type: Full-time
• Shift Timings: 6:00 PM – 2:00 AM PKT (Night Shift)
• Salary Range: $200.00 – $300.00 / month
• Experience Level: 6 Months to 2 Years

Position Overview

The company is seeking a proactive and solutions-oriented IT Support professional to manage day-to-day technical operations and ensure a seamless end-user experience across the organization. This role is responsible for maintaining system efficiency, resolving technical issues, supporting onboarding, and ensuring reliable network and device performance. The ideal candidate is hands-on, responsive, and capable of working across both on-site and remote environments while maintaining strong documentation and vendor coordination practices.

Key Responsibilities

• End-User Support: Deliver day-to-day IT support for end-user devices (laptops, desktops) and peripherals including printers and scanners.
• Troubleshooting: Diagnose and resolve hardware, software, and system issues (performance, login, connectivity, printing) with minimal downtime.
• System Administration: Install, configure, and maintain essential software, user accounts, and email systems (Outlook/webmail access, permissions, signatures).
• Maintenance & Security: Perform routine system maintenance including OS updates, antivirus management, and preventive health checks.
• Onboarding Execution: Support employee onboarding by ensuring system readiness, access provisioning, and required tool setup.
• Network Infrastructure Support: Provide remote support to off-site users and troubleshoot network issues (LAN/Wi-Fi, IP, DNS) including basic router, switch, and mesh network support.
• Inventory & Coordination: Manage IT inventory, document technical issues/resolutions, and coordinate with external vendors for maintenance, procurement, and repairs.

Required Qualifications & Experience

• Education: Minimum Graduate or Diploma holder in IT, Computer Science, or a related field.
• Experience: 6 months to 2 years of hands-on experience in an IT support or helpdesk role.
• Hardware & Software Skills: Basic understanding of hardware, software, and peripheral troubleshooting alongside familiarity with Windows OS, MS Office suite, and common business applications.
• Email & Accounts: Exposure to email configuration (Outlook/webmail) and user account setup.
• Networking Foundations: Basic knowledge of networking concepts (LAN, Wi-Fi, IP configuration, DNS).
• Core Competencies: Strong problem-solving skills paired with a proactive, service-oriented mindset.

Why Join Nysonian?

• Opportunity to collaborate with high-performing teams across fast-growing global brands.
• Meaningful paths for professional growth, ownership, and measurable impact.
• A corporate culture built entirely on accountability, transparency, and execution.
• Competitive compensation, benefits, and wellness-focused perks.
• Direct opportunities to design and own internal automation systems.

Workplace Diversity & Commitment

Nysonian is an equal opportunity employer that celebrates diversity and remains committed to creating an inclusive environment for all employees. The company does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities during the recruitment flow.

How to Apply

Interested candidates meeting the criteria should submit their credentials through the designated digital channels:

1. Access the Application Page: Navigate directly to the Nysonian Breezy Job Portal.
2. Choose Submission Method: Select "Apply To Position" to fill out the manual form and submit your application.
3. Attach Documents: Upload an updated CV highlighting relevant helpdesk and infrastructure troubleshooting experience.