Manager / Director Customer Relations
Karachi Water & Sewerage Corporation
Posted on:
Application deadline:
About This Role
Karachi Water & Sewerage Corporation invites applications for Manager / Director Customer Relations position under the Corporate Communications Division. This role is responsible for maintaining liaison with KW&SC consumers and addressing grievance and complaints redressal through continuous customer engagement.
Key Responsibilities
- • Responsibilities as per organization's requirements and job description
Requirements & Qualifications
- ✓ Master's degree in Business Administration (Marketing), Communication, Public Relations, or any other related field
- ✓ Certifications/specialized trainings in a relevant field such as CRM (preferred)
- ✓ Minimum 8 years of experience in customer relations, sales or marketing
- ✓ At least 2 years in a senior role
- ✓ Supervisory experience at complaint management centers (preferred)
- ✓ Age limit: Maximum 45 years
Skills & Expertise
What We Offer
- ✓ Competitive, market-based remuneration
- ✓ 3 years' annually renewable contract position
How to Apply
- 1 Click the "Apply Now" button above to visit the application portal
- 2 Complete your profile with all required information
- 3 Upload your resume and cover letter
- 4 Review and submit your application
- 5 Selected candidates will be contacted for interviews
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Tips to Increase Your Chances
Before You Apply
- • Review the job description carefully – Match your experience with specific requirements
- • Tailor your resume – Highlight relevant skills and achievements
- • Prepare a cover letter – Explain your interest in this specific role
During the Application
- • Complete all fields – Don't leave any required sections blank
- • Proofread everything – Check for spelling and grammar errors
- • Submit early – Beat the deadline and show professionalism
After You Apply
- • Follow up professionally – Contact after 1-2 weeks if appropriate
- • Prepare for interviews – Research the company and practice common questions
- • Stay professional – Maintain all communication in a professional tone
Key Skills to Highlight
- • Technical Skills – Highlight relevant software and platforms
- • Soft Skills – Communication, teamwork, problem-solving abilities
- • Achievements – Quantify your accomplishments with numbers